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Thursday  28 August 2008 Search
WORKING HOURS
Sunday to Thursday
From 9:00am to 2:00pm
Customer Service Timing
From 9:00 am to 2:00 pm
DAFZA 24/7 Call Center
7000 40000
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Home --> DAFZA --> Values

Our Values:
Customer comes first:
 We are committed to treat the customer as our prime stakeholder and therefore provide many value- added services to ensure a peace of mind. We listen to the voice of the customers and try our best to build strategic partnerships with them to achieve Dubai vision.

Employees:  Dubai Airport Free Zone greatest assets are the employees who shall never be sacrificed or depreciated. We care about employees and listen to them. Management recognizes good performers and reward achievements. Management encourages team work, self learning and development. Our main objective is to build a base of loyal and productive employees.

Innovation:  Dubai Airport Free Zone urges everyone to step out of their shoes and think out of the box in order to generate innovative ideas. Creativity is an art within every person that needs to be polished. Learning extends locally and internationally by adopting and adapting best practices and principles of excellence.

Competency: Dubai Airport Free Zone does everything it can to raise the level of employee and service performance by relying on its competent staff and upgrade of processes. This will be achieved by reducing overhead, wastes, errors, delivery time and increasing productivity level. We utilize and provide best financial, human and technical resources. We are results oriented organization driven by its process and methodologies. Therefore, simplifying processes and getting rid of the wastes (redundancy, duplication, bottlenecks) are among our targets.

Social responsibility:  Dubai Airport Free Zone does not operate in isolation of its commitment towards the society, but continually interact and support community events by creating jobs, supporting localization (Emiratization), providing equal opportunities for individual growth and learning. Dubai Airport Free Zone maintains effective management system which utilizes less natural resources, less adverse impact on the environment, less hazards and preserves people's health.